Answers to Your Questions
How long will it take to receive my order?
Currently, all of our products are available for instant download! Once purchased,
you will receive your download link and product key via email. Note: We will send
the message to the email address you provided on your PayPal purchase / PayPal account.
So please make sure that address is current.
Are there any limitations, expirations, or future fees?
All of our products come with unlimited lifetime usage rights (within your company.)
Once you've purchased an item there are no other licensing fees or subscriptions
required. Standard version includes 1 user, Pro version for networks includes 6.
Is you software web-based?
No. Our software is not web-based. This means you have full control, you are free
to use the software as you please, forever. The program runs independent of the
web, no internet connection is required, except for receiving automatic updates
if you choose to enable that feature.
Can the software be used on a network?
Our products come in two versions, Standard and Pro Version for Networking. The
standard version cannot be networked. The Pro version allows for full network functionality.
Using the included Network Wizard, setup takes just minutes. With the pro version,
users can share data in real-time. To upgrade, click here or go to the Help menu inside
Can I return my software?
As with any software that you may purchase in a store or online, there are no refunds
once the software has been purchased, shipped, delivered, downloaded, or a product
key issued. If you are having technical difficulties, we promise to work with you in getting the issue resolved,
and get your software up and running.
What about updates in the future?
Program updates are free for life! (same version title) All of our software has an auto-update feature which makes
staying up-to-date quick and easy.
What type of tech support do you offer?
We offer rapid, knowledgeable support on our products. Response time is quick, and support is free for life!